Terms of service

Tutoret is a marketplace that connects students and parents with independent tutors for 1:1 online sessions. Tutors set their own prices; Tutoret runs the classroom, handles payment and pays tutors after sessions are completed.

A first session with a tutor is charged at half the tutor’s listed price. Further sessions are paid for one at a time when they are booked. Payment is taken through our payment partner and is confirmed only when the partner notifies us; a redirect back to Tutoret is not confirmation.

A session counts as delivered when both parties confirm it, or automatically 24 hours after its end time if nobody raises a problem. Problems can be reported within 48 hours of a session and are reviewed by Tutoret.

Sessions are not recorded. If recording is offered in future, it will be off by default and require the student's agreement at booking time.